Shipping Policy
All of our products are custom-made just for you. This allows us to carefully craft every item with attention to detail and quality. We proudly offer worldwide shipping on all orders.
⏱ Processing & Shipping Time
The total time to receive your order includes both processing and shipping. Please refer to the table below for estimated timelines (for USA orders):
| Product | Processing Time | Shipping Time (US) |
|---|---|---|
|
Tote Bags Handbags Backpacks Wallets |
5 – 10 days | 10 – 15 days |
|
LED Lights Ornaments |
3 – 7 days | 10 – 15 days |
| T-shirts / Sweatshirts / Hoodies | 2 – 4 days | 2 – 5 days |
| Tumblers | 2 – 4 days | 7 – 10 days |
💰 Shipping Fee & Free Shipping
- Shipping fees are calculated at checkout based on your location and order size.
- We offer FREE shipping on orders over $120 (applies to Standard Shipping only).
📦 Tracking
Once your order is shipped, we will email you a tracking number (when available) so you can follow its journey to your doorstep.
🌍 Worldwide Shipping
We ship worldwide! Please note that delivery times and shipping rates may vary depending on your location. Estimated delivery times for international orders may be affected by customs, local carriers, or other factors beyond our control.
🛠 Damaged or Lost Orders
If your order arrives damaged, defective, or appears to be lost, please contact us at support@thenursera.com within 7 days of the estimated delivery date. We'll be happy to assist you with a replacement or resolution.
📬 Incorrect Address
Please double-check your delivery address before placing your order. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information. Refunds or reshipments may not be possible if the address provided is incorrect.
📅 Additional Notes
- Orders are processed daily except for the following postal holidays: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
- If you have any questions or concerns, feel free to contact us at support@thenursera.com.